How Funeral Director Explains the Future of Death Tech & Ai | Matthew J. Grieco

Making that first call to a funeral director can feel overwhelming. In this episode of the Digital Legacy Podcast, Niki Weiss speaks with Matthew Grieco — Progressive Funeral Director & Certified Celebrant — about how Ai technology is reshaping funeral services and grief support. Matthew shares how his team integrated EverGrace.Ai, a voice-activated chatbot, into their funeral home website. Families now connect through a gentle, empathetic Ai voice that helps guide them in their first steps of funeral planning, end-of-life decisions, and digital legacy protection. You’ll discover: Why the first call after a death is the hardest — and how Ai can make it easier How Ai in funeral homes offers empathy, accuracy, and 24/7 availability The role of a Progressive Funeral Director in today’s digital age What “death tech” means for the future of end-of-life planning Whether you’re curious about the future of funeral services, exploring digital legacy planning, or simply wondering how we can bring more compassion into life’s most difficult moments, this conversation will open your eyes to new possibilities.